Whether you have a question about sizing, need assistance with an existing order, or want to explore our 1-year product warranty, we’re here to help. Reach out using the form below, or contact our support team directly.
EMAIL
Talk to a person
For order, sizing, or care questions — write us at the Masa address.
SUPPORT@WEARMASA.COM →
HOURS
When we're at the desk
Monday–Friday · 9 am – 5 pm
Saturday · 10 am – 6 pm
Sunday & holidays · closed
RESPONSE TIME
Within 24–48 hours
Saturday inquiries answered first thing Monday. Urgent? Mark your subject line "URGENT".
SELF-SERVE
Quick answers, anytime
Most questions about shipping, sizing, returns, and packaging are answered here.
VISIT THE FAQ →